Cookie Policy

Last Updated: July 5, 2026

1. Introduction

Welcome to Punch Pizza ("we," "our," or "us"). This Cookie Policy explains what cookies are, how we use them on our website cafepunch.click, and what choices you have regarding their use. This policy should be read alongside our Privacy Policy and Terms of Service.

We are committed to being transparent about the technologies we use on our website. Whether you are browsing our menu, placing an online order, or simply learning about our food, we want you to understand how we collect and use information through cookies and similar technologies.

For any questions about this Cookie Policy, you can contact us at [email protected].

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used by websites to make them work more efficiently, to provide a better user experience, and to give website owners information about how their site is being used.

Cookies are stored either in your browser's memory (session cookies) or on your hard drive (persistent cookies). Each cookie contains a small amount of data, which may include an anonymous unique identifier. Cookies are sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie.

2.1 How Cookies Work

When you first visit cafepunch.click, our server sends a cookie to your browser. Your browser stores the cookie locally. On your next visit, your browser sends the stored cookie back to our server, allowing us to recognize your browser and remember your preferences or actions from previous visits.

Cookies can be set by the website you are visiting (called "first-party cookies") or by other organizations whose services are used by that website (called "third-party cookies"). Third-party cookies are primarily used for advertising and analytics purposes.

2.2 Similar Tracking Technologies

In addition to cookies, we may also use other similar tracking technologies, including:

• Web Beacons (Pixel Tags): Small, invisible images embedded in web pages or emails that track user behavior and open rates.
• Local Storage: A web storage mechanism that allows websites to store data locally within your browser.
• Session Storage: Similar to local storage but data is cleared when the browser session ends.
• Fingerprinting: A technique that collects information about your browser and device settings to create a unique identifier.

3. Types of Cookies We Use

We use the following categories of cookies on cafepunch.click:

3.1 Strictly Necessary / Essential Cookies

Essential cookies help us:

• Remember items in your online food order or cart
• Authenticate your account and maintain your logged-in session
• Prevent fraudulent use of our website
• Enable secure payment processing
• Remember your cookie consent preferences
• Load balance traffic across our web servers

3.2 Analytics and Performance Cookies

Analytics cookies help us understand:

• Which menu items or pages are most popular
• How customers navigate through our online ordering process
• Where users drop off during checkout
• Technical errors or issues on our website
• The effectiveness of our website updates and improvements

3.3 Functional Cookies

Functional cookies help us:

• Remember your preferred Punch Pizza location
• Save your food preferences and dietary requirements
• Remember your name and contact details for faster ordering
• Enable live chat or customer support tools
• Embed social media content and sharing buttons

3.4 Advertising and Marketing Cookies

Advertising cookies help us:

• Show you relevant Punch Pizza promotions and offers
• Track conversions from our Google Ads and social media campaigns
• Retarget visitors who have previously browsed our menu
• Measure the return on investment of our marketing campaigns
• Build audience profiles for targeted advertising

4. Specific Cookies We Use

The table below provides detailed information about the specific cookies used on cafepunch.click, including their names, purposes, types, and durations.

Note: This table is updated periodically. The actual cookies set on your device may vary depending on your interactions with our website and the third-party services we use.

5. Third-Party Cookies

In addition to our own cookies, we allow third parties to set cookies on your device when you visit cafepunch.click. These third parties include:

5.1 Google Services

We use Google Analytics to analyze how visitors use our website, and Google Ads to run targeted advertising campaigns. Google may use the data collected to contextualize and personalize the ads of its own advertising network. For more information about Google's privacy practices, visit Google's Privacy Policy.

5.2 Meta (Facebook)

We use the Facebook Pixel to track conversions from our Facebook and Instagram advertising campaigns and to build custom audiences for retargeting. For more information, visit Meta's Privacy Policy.

5.3 Online Ordering and Payment Processors

Our online food ordering system and payment processors may set their own cookies to enable secure transactions and prevent fraud. These cookies are strictly necessary for processing your orders.

6. How to Manage and Disable Cookies

You have the right to decide whether to accept or reject cookies (other than strictly necessary cookies). You can exercise your cookie preferences in the following ways:

6.1 Cookie Consent Banner

When you first visit cafepunch.click, you will be presented with a cookie consent banner where you can choose to accept or decline non-essential cookies. You can update your preferences at any time by clicking the "Cookie Settings" link in our website footer.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. Here is how to manage cookies in the most popular browsers:

Please note that if you use multiple devices or browsers, you will need to manage your cookie settings on each one separately.

6.3 Opt-Out Tools Provided by Third Parties

You can also opt out of specific third-party cookies using the tools provided by those companies:

• Google Analytics Opt-Out: Install the Google Analytics Opt-Out Browser Add-on to prevent Google Analytics from collecting your data.
• Google Ads Personalization: Manage your Google ad preferences at Google Ad Settings.
• Facebook / Meta Ad Preferences: Manage your Facebook ad preferences at Facebook Ad Preferences.
• Network Advertising Initiative (NAI): Opt out of interest-based advertising from NAI members at NAI Opt-Out Tool.
• Digital Advertising Alliance (DAA): Use the DAA opt-out tool at AboutAds.info.
• Your Online Choices (for EU users): Visit Your Online Choices for additional opt-out options.

7. Impact of Disabling Cookies

Depending on which cookies you disable, you may experience the following impacts:

7.1 If You Disable Essential Cookies

Disabling strictly necessary cookies will significantly impact your ability to use our website. You may experience:

• Inability to add items to your cart or complete food orders
• Issues logging into your account
• Inability to process payments securely
• Repeated display of the cookie consent banner on every page
• General instability and errors throughout the website

We strongly advise against disabling essential cookies.

7.2 If You Disable Analytics Cookies

Disabling analytics cookies will not affect your ability to browse our website or place orders. However, it will prevent us from collecting data about how you use our website, which we use to improve our services. Your experience may not be optimized based on our ability to identify and fix issues.

7.3 If You Disable Functional Cookies

Disabling functional cookies means our website will not remember your preferences between visits. You may need to:

• Re-select your preferred Punch Pizza location every visit
• Re-enter your food preferences and dietary requirements
• Re-enter your contact details for each order

7.4 If You Disable Advertising Cookies

Disabling advertising cookies will not prevent you from seeing advertisements for Punch Pizza; however, the ads you see will be less relevant to your interests and browsing behavior. You may see the same generic ads more frequently.

8. Cookie Retention Periods

We retain cookies for the periods specified in the cookies table in Section 4 above. Session cookies are automatically deleted when you close your browser. Persistent cookies remain on your device until they expire or until you delete them through your browser settings.

We regularly review and update our cookie retention periods to ensure we are not retaining data for longer than is necessary for the purposes described in this policy.

9. Your Rights Under Applicable Law

Depending on your location, you may have specific rights regarding cookies and the personal data collected through them:

9.1 California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) give you additional rights regarding the personal information collected through cookies. These rights include:

• The right to know what personal information is collected about you
• The right to delete personal information we have collected
• The right to opt out of the sale or sharing of your personal information
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information
• The right to limit the use and disclosure of sensitive personal information

To exercise these rights, please contact us at [email protected].

9.2 FTC Act Compliance

We comply with the Federal Trade Commission Act (FTC Act) requirements regarding unfair or deceptive trade practices. We are committed to being transparent about how we use tracking technologies and providing meaningful choices to our users.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly use cookies to collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at [email protected] so we can take appropriate steps to delete such information.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Display a notice on our website informing you of the changes
• Where required by law, obtain your consent to the updated policy

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of cafepunch.click after any changes to this policy constitutes your acceptance of those changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please contact us using the details below:

We aim to respond to all inquiries within 30 business days. For urgent matters related to your privacy or data security, please indicate "URGENT" in the subject line of your email.